4 Ways Great Restaurant Management Increases Productivity
Delicious food is important, but it only takes your restaurant so far. Equally important are the people managing, preparing, and serving that food. Ensuring employees are always productive can be a challenging task—especially when you can’t be present in the restaurant. Great restaurant management should leverage these tips to improve productivity and profitability.
1. Staff the right employees at the right times.
Great restaurant management first requires hiring qualified staff members. A motivated, eager employee is going to be a lot more productive than someone who’s only in it for the tips. From there, it’s all about labor management. At your busiest times, you need to have the right number of employees. With too few employees, you’ll be stretching staff members too far. They’ll quickly become frustrated and unmotivated—tanking your productivity levels. Too many employees and you’re paying for people to stand around. Great restaurant management has to strike the right balance.
Your point of sale system can help you find the just-right number of employees for each shift. By accessing the sales data, you’ll be able to discover trends for busy shifts—like Friday dinner rushes or bustling Sunday brunches. From there, you can schedule the precise number of employees you need to manage rush periods. Your staff will be more productive and your customers will be happy with the accommodating service.
2. Get a handle on your inventory levels.
It’s hard to be productive without the ingredients or supplies your restaurant needs. But taking inventory often is a complicated and lengthy process, bogging down your productivity levels because employees are forced to count rather than serve. Great restaurant management leverages the POS system to maintain inventory levels.
New ingredients and supplies can be entered into the POS system when they arrive at the restaurant. As orders are placed, inventory levels are automatically adjusted. This gives management a real-time understanding of what’s in stock and prevents employees from wasting hours rechecking inventory levels.
3. Equip employees with the right training.
Training can be expensive. But investing in a few extra hours to educate your staff can provide them with the skills they need to be much more productive in the long run. Implementing a complete and thorough training program for every position will help improve productivity and enable a more consistent service experience for your customers. The right training from the get-go shows your new employees the high standards and expectations that you have for them.
4. Ask your employees for feedback on productivity.
Your staff is on the front lines. They see where problems are in the efficiency of your operations first hand. Great restaurant management utilizes employee insights to make adjustments. Maybe you didn’t realize how long it takes employees to walk to the store room every shift or that the kitchen layout causes the chefs to trip over each other. You’re employees are a direct source for productivity information.
By taking the time to show your staff that you value their opinions and input, they’ll feel a stronger sense of commitment to your establishment. This can pay off with higher productivity and greater employee retention.
Increasing your restaurants productivity doesn’t have to be incredibly challenging. If the motivational posters hanging in the break room aren’t enough, try implementing these tips from great restaurant management. To learn how a POS system can help you manage productivity and more, contact Leebro POS.