5 Reasons Your Restaurant Needs a Kitchen Display System
Kitchen display systems (KDS) are becoming ever-more popular in the modern restaurant; replacing wasteful and expensive kitchen printers. Restaurants that have implemented KDS technology have improved productivity across the board. In a world where efficiency and accuracy can make or break your business, here are five reasons you should have a kitchen display system in your kitchen:
A kitchen display system, especially one integrated with a mobile POS system, allows a server to transmit customers’ orders directly to the kitchen in real-time. The use of a KDS eliminates the need for hand-written tickets and kitchen printers, improving the time from when servers place orders and the kitchen receives them. With an intelligent kitchen system, the server enters the order either at the table with a tableside ordering device or at the order input station. The order is then directly transmitted to the kitchen display system.
Using KDS, managers can generate data for speed of service in real-time or for historical reporting, allowing them to pinpoint areas of improvement to increase productivity. Kitchen printers cannot capture this data. The Kitchen display system also allows mangers to optimize labor by comparing speed of service data against revenue. This allows businesses to determine whether increased sales are turning into profit or being lost to operational inefficiencies.
With hand-written tickets and kitchen printers, there is always a chance that orders will be inaccurate as a result of illegible handwriting or a printer running low on toner. A kitchen display system eliminates this problem altogether. With the KDS, the order appears on a screen spelled out or abbreviated in a standardized format. This helps the kitchen staff to never have to guess what a ticket says or keep track of the various ways individual servers write their orders. The KDS will also alert the kitchen staff immediately if an order has been changed or deleted.
Kitchen display system software can also be programmed to notify kitchen staff when special care is needed when preparing a meal. For example, when a patron with food allergies or sensitivities places an order, the server can input which ingredients to avoid.
4. Cook Times
Not all courses in a meal take the same amount of time to cook. A KDS can be customized to take cooking time into consideration, coordinating the cook times of each item within a meal to ensure all items within a single order are completed at the same time. This takes the guesswork out of preparation timing and is helpful when training new kitchen staff. Scheduling orders to be ready at the same time means meals aren’t sitting for longer than necessary, food safety standards are met, and customers receive hot meals.
5. Keeping Track of Orders
During peak times, it can be challenging for kitchen staff and servers to prioritize the order meals should be completed keep track of which meals have been started, and remember which meals still need more prep. In a restaurant where orders are handwritten or printed, there is always the potential for tickets to fall off the ticket line, be exposed to moisture, or even be lost completely. Errors are bound to happen, no matter how experienced your restaurant staff is. A kitchen display system can minimize order errors by showing accurate times and eliminating the accidental loss or destruction of a paper ticket. KDS software can even show when an order is taking too long to complete, helping managers and shift coordinators identify production problems. Additionally, servers can rush and void orders when necessary.
In a busy restaurant, a kitchen display system helps to eliminate order errors, increase efficiency, and improve workflow. Faster ordering and meal preparation can increase table turn, making your restaurant more profitable while bolstering customer satisfaction and loyalty. If you need help selecting the best solution for your business, Leebro POS can help! Contact one of our knowledgeable team members at 1-888-533-2761.