Retail isn’t the only industry that sees a significant increase in business during the holiday season. As retail increases, the number of consumers looking for a place to eat near their shopping locations increases as well. Being prepared for the flux in customers that is characteristic of the season is the key to maintaining optimal customer service year-round. Learning how to get the most out of your restaurant POS will keep your business flowing smoothly this holiday season.
As business surges during the holidays, you can keep track of the increased use of inventory with your restaurant POS system. Your inventory will automatically update each time you sell a menu item, sending an alert when you’re getting low on products. This will help to prevent your restaurant from running out of inventory. Your restaurant POS can even place reorders automatically so you never have to 86 a customer’s favorite menu item.
By tracking inventory and sales, you can pinpoint which menu items are most popular and which days and times of day are busiest. Using this knowledge, you can then thaw or prep an adequate amount of food ahead of time, helping you to always be prepared for the next order.
Your restaurant POS can track inventory on cleaning products in the same way it tracks your food. This helps you keep your restaurant clean and appealing to customers by always having a stocked supply closet.
Increased labor may be necessary as business grows during the holidays. Restaurant POS can help you track which days and times have the highest and lowest business. This will prevent you from over or understaffing during the holidays.
Understaffing can stress out your employees and hurt the quality of customer service by making guests wait too long. Overstaffing will lead to increased labor costs, which reduces revenue. Having a restaurant POS to help you find this middle ground will lead to great customer service while maximizing profits.
In the holiday season, keeping track of sales, labor, and tax information such as assets, liabilities, revenue, and expenses becomes essential. Sales and labor reports from this time of year can be used as an example to prepare your business for the following year’s holiday season. With tax season just around the corner, it is also helpful to utilize your restaurant POS to keep track of tax-related information. This can save you a lot of time and headaches when reporting to the IRS.
Getting customers in and out quickly during the holidays is in everyone’s best interest. Using mobile restaurant POS can improve table turnover times, reducing the time guests are waiting for a table to open up. If the table waiting time is too long, you can lose business to competing restaurants with shorter wait times.
With mobile POS, orders can be placed right at the table. With real-time access to the menu 86 list, servers always know which items are available. If your kitchen is equipped with an integrated Kitchen Display System, orders can be directly transmitted from the mobile POS to the kitchen with little room for error. When the guest finishes his or her meal, servers can then accept card payments right at the table and alert hosts and hostesses when the table is ready for the next party.
Fraud is highest around the holiday season for both retail and restaurant businesses. With the recent EMV liability shift, restaurants can now be held responsible in the event of a security breach. Having the capability to accept EMV chip cards will help protect your customers as well as your business.
With holiday travel, you may also see an influx of European guests using their chip cards to pay for their meals. Since many European credit cards no longer have magnetic stripes, the ability to accept EMV is crucial.
Increased reservations are also characteristic of the holiday season. You can use your restaurant POS to accurately manage reservations and wait lists so no reservation is overlooked and all employees have a current table management grid. This will lead to better reviews and increased customer satisfaction.
Utilize your restaurant POS to increase efficiency and accuracy while streamlining your business operations. This will allow you to focus on delivering the best product while providing the absolute best customer experience. If you need assistance selecting the best solution for your business, Leebro POS can help! Contact one of our knowledgeable team members at 1-888-533-2761.