Running or managing a restaurant – or a group of restaurants – is no small task. Managing employees, inventory, menus, profits, and a bevy of other responsibilities often make it a round-the-clock job. The last thing anyone wants to worry about is facility or equipment repairs, but they are a natural byproduct of running a business. When equipment fails, it can be a scramble to have everything repaired. This scramble impacts every level of the restaurant, from the customers all the way to the owner.
Repairs and maintenance are unavoidable, but restaurant owners shouldn’t allow these issues to throw off their schedule or ruin the customer experience. The best way to combat equipment failures is to utilize a facilities management app. Let’s take a look at five distinct ways your restaurant can benefit from a facilities management app:
1. Eliminates outstanding repairs by maintaining a shared list of repair needs
When something breaks, employees often rush to find a solution, but a manager or owner is usually called. With large restaurants or restaurant chains, outstanding repairs can pile up and bottlenecks can occur.
A facilities management app makes it easy to categorize repairs, add photos or information, and sort by location or date. Having all the open repairs in one location makes it much easier to keep track of them and ensure anything outstanding is fixed as soon as possible.
2. Increases employee accountability by sharpening leader oversight
Instead of having to immediately call a manager or the owner, a facilities management app makes it easy for employees to take control of the situation and set a repair in motion. Having to interrupt a manager’s schedule is a huge time-waster, leading to lost sales.
These apps make it simple for an employee to create a repair ticket. Managers can then review the problem wherever they are and ensure it’s taken care of.
3. Reduces R&M spend by increasing control over repair decisions
Everyone has their own preferences, and that’s no different when it comes to repairs and maintenance. A facilities management app gives owners the power to highlight preferred service vendors for different job types. Building relationships with specific vendors can reduce the cost of repair and maintenance over time.
Also, if the preferred vendor is unable to make the repair in a timely manner, apps often list other vendors and their rates to ensure time and money is always spent efficiently.
4. Improves employee retention by streamlining manager workloads
Restaurants are often hectic places for managers and other employees, which is why an app that streamlines workloads can often improve worker retention. Typically, any time equipment breaks, schedules go out the window; ensuring the equipment is repaired becomes the top priority. While this makes sense, it also makes for very trying days. An app that can help managers stay on task makes a huge difference.
5. Saves significant time by organizing repair information and invoices
Quotes and invoices can automatically be saved in the app, which is much more efficient than old school methods. Facilities management apps can also provide weekly reporting on repairs and costs, helping decision-makers understand where they may have issues. An app that gives owners all this information at their fingertips is incredibly valuable and a huge time-saver.
Instead of relying on disjointed equipment repair methods that throw your whole restaurant into a tizzy, consider reaping the benefits of a facilities management app.
Does a facilities management application sound like the solution you’ve been searching for? Schedule a free demo with us to find out exactly how a facilities management app can save you time, money, and lots of headaches!